Return/Refund Policy

At BloomGlo, we take pride in the uniqueness and handcrafted nature of our products. We understand that sometimes issues may arise, and we are committed to ensuring customer satisfaction.

Return/Refund Eligibility:
Due to the one-of-a-kind, handmade nature of our items, BloomGlo does not accept returns or issue refunds. However, we are dedicated to resolving any unexpected issues that may occur with your order. If you encounter a problem, please reach out to us at support@bloomgloco.com so we can work towards a satisfactory solution.

Damage or Defective Items:
While we do not offer refunds or accept returns, if your item arrives damaged or defective, we urge you to contact us immediately. We will assess each situation on a case-by-case basis and strive to provide an appropriate resolution.

Contacting Support:
If you have any concerns or issues with your purchase, please contact our support team at support@bloomgloco.com. We aim to respond to all inquiries within 24 hours and work diligently to address your needs.

Exclusions:
Please note that items marked as final sale at the time of purchase are sold "as is" and are not eligible for return, exchange, or refund.

Customer Satisfaction:
At BloomGlo, your satisfaction is our priority. We are always here to help and ensure that your experience with us is as delightful as our products.

Thank you for choosing BloomGlo and for supporting handcrafted artistry.